THE TERMS OF THIS PRIVACY POLICY ARE BINDING ON ALL PERSONS THAT ACCESS THE GREENSPA.AFRICA OR SUSTAINABLESPAPRACTITIONERCOURSE.COM WEBSITES, GREENSPA CALCULATOR APP, ONLINE COURSES OR ANY PART THEREOF, INCLUDING ASSOCIATED TOOLS, hereinafter collectively referred to as the “GSA suite”.

1. GENERAL

We are a specialist sustainability advisor in the tourism and wellness industries.

2. YOUR ACCOUNT

2.1 In order to use some of the tools of the GSA suite you will be requested to open an account by completing and submitting the account registration form provided to you, and, where required, clicking on the verification link in the email that we will also send to you.
2.2 The information that you will be requested to provide will include a User name, password and, where required, personal PIN number. The personal PIN number adds an extra level of protection to your account.
2.3 You must ensure that all the information you supply to us through the GSA suite is true, accurate, current, complete and not misleading. The User name that you will be asked to provide must also not be liable to mislead and must not be in connection with the impersonation of any person.
2.4 You must keep your password and personal PIN confidential and you may not allow any other person to use your account to access the GSA suite.
2.5 You must notify us in writing immediately if you become aware of any unauthorised use of your account or if you become aware of any disclosure of your password or personal PIN.
2.6 You may not use any other person’s account to access the GSA suite.
2.7 You are responsible for any activity on the GSA suite arising out of any failure to keep your password or personal PIN confidential, and may be held liable for any losses arising out of such a failure.
2.8 We may suspend, cancel or edit your account details at any time, in our discretion, without notice or explanation.
2.9 You may cancel your account on the GSA suite at any time by using your account control panel.

3. PAYMENTS

3.1. We accept payment via Visa, MasterCard, Diners or American Express Cards or by bank transfer into our bank account, the details of which will be provided on request.
3.2 Our card and other electronic transactions will be actioned via PayPal as an approved payment gateway. PayPal uses the strictest form of encryption and none of your card details are stored on its e-sites. You may go to www.paypal.com to view its security certificate and security policy.
3.3 The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

4. PRIVACY

4.1 We shall take all reasonable steps to protect your personal information and for the purpose of this paragraph, “personal information” shall be defined as set out in the Protection of Personal Information Act, 2013 (POPI Act), (the Act may be downloaded here: POPI Act)
4.2 We may electronically collect, store and use the following information from you:

4.2.1 Name and surname;
4.2.2 Contact numbers and email addresses; and
4.2.3 IP address;
4.2.4 Greenspa Calculator scores.

4.3 We collect, store and use the above mentioned information for the following purposes:

4.3.1 Communicate requested information to you; and
4.3.2 To compile non-personal statistical information.

4.4 Information detailed above is collected either electronically by using cookies or is provided voluntarily by you. You may determine cookie use independently through your browser settings.
4.5 We may collect, maintain, save, compile, share and disclose any information collected from you, subject to the following provisions:

4.5.1 We shall not disclose personal information from you without your permission;
4.5.2 We shall disclose information without your consent only through due legal process; and
4.5.3 We may compile, use and share any information that does not relate to any specific individual or business.

4.6 We own and retain all rights to non-personal statistical information collected and compiled by us.

5. SECURITY

5.1 While we shall take all reasonable steps to secure the content of the GSA suite, as well as the information provided by and collected from you arising from your permitted use of the GSA suite, we do not provide any warranties in that regard.
5.2 We are under no legal duty to encrypt any content or communications from and to the GSA suite and are also under no legal duty to provide digital authentication of any page on the GSA suite.
5.3 Hyperlinks to the GSA suite from any other source shall be directed at our home page. We shall not be liable for any damage or liability that resulted from the use of the GSA suite, if such content was accessed through a hyperlink not directed at the home page. That is because deep links bypass these terms and conditions.
5.4 We may provide hyperlinks to websites not controlled by us and such links do not imply any endorsement, agreement on or support for the content of such sites. Also, as we do not control the content on such sites we shall not be liable, in any manner, for the access to, inability to access or content available on or through such sites.
5.5 Notwithstanding criminal prosecution, any person who delivers any damaging code to the GSA suite, whether on purpose or negligently, shall, without any limitation, indemnify and hold us harmless against any consequential liability, damages and losses we may suffer.
5.6 If you commit any of the offences detailed in sections 85 to 88 of the ECT Act you shall, notwithstanding criminal prosecution, be liable for all resulting liability, loss or damages suffered and/or incurred by us.

6. DISCLAIMER AND LIMITATION OF LIABILITY

6.1 Subject to the provisions of sections 43(5) and 43(6) of the ECT Act and as far as permissible by law, we (including our owner, employees, suppliers, Internet service providers, partners, affiliates and agents) shall not be liable for any damage, loss or liability of any nature incurred by whomever and resulting from:

6.1.1 access to or inability to access the GSA suite;
6.1.2 access to or inability to access the GSA suite;
6.1.3 content or services available on the GSA suite;
6.1.4 any other reason not directly related to the GSA suite our gross negligence.

6.2 The GSA suite is supplied on an “as is” basis and have not been compiled to meet your individual requirements. It is your responsibility to satisfy, prior to entering into this agreement with us, that the content available from and through the GSA suite meets your requirements and is compatible with your computer hardware and/or software.
6.3 We do not provide any warranties that content and services available from the GSA suite will in all cases be true, correct or free from any errors. We shall take all reasonable steps to ensure the quality and accuracy of content available from the GSA suite.
6.4 We do not provide any warranties that the GSA suite shall be available at all times. You acknowledge that the GSA suite may be unavailable due to updates or other causes beyond our reasonable control, including, but not limited to, virus infection, unauthorised access, power failure or other vis major.

7. INTERCEPTION OF COMMUNICATIONS

7.1 Subject to the provisions of the Regulation of Interception of Communications Act 2002 (RIC Act), (the Act may be downloaded here: RIC Act), you agree to our right to intercept, block, filter, read, delete, disclose and use all communications sent or posted by you to the GSA suite and our employees.
7.2 You also agree and acknowledge that the consent that you provide above, in paragraph 12.1, satisfies the “writing” requirement as stipulated in the ECT and RIC Acts respectively.